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Win the customer / Approvals & pay

Approved from the parking lot. Paid before the counter.

The customer approves the service order from a text, and pays the invoice from a link when the car is ready. The writer sees both the moment they happen.

Get early access →How pay-by-link works
SO-1001· Richard Gonzalez
Southside Auto
Review and approve2020 Dodge Ram 1500 · SO-1001
Alternator replacementApproved
Serpentine beltApproved
Front brake padsDeclined
Total$829.41
Confirm Approval
Southside Auto
✓
Work approved
We'll text you when it's ready.
Southside Auto
Invoice PaymentINV-1001 · 2020 Dodge Ram 1500
Invoice total$829.41
Payments applied$0.00
Amount due$829.41
Pay Securely
Southside Auto
✓
Paid · $829.41
Your keys are at the counter.
1tap
for the customer to approve the work
0retyping
invoices build from the approved service order
1link
to pay, sent when the car is ready
Live
status on the order the moment they act
Approval

Approve or decline each job.

Every job has its own approve or decline switch. Declined lines strike through and the total and tax update as they go. Your shop policy sits right on the page.

  • Declined jobs become deferred repairs for next time
  • Changed a price? They approve the new amount
  • Labor and parts shown for every job
Southside AutoEstimateSO-1001
LABORAlternator replacement2.4 hours$300.00
PARTAlternator, reman$412.18
PARTSerpentine belt$48.60
FEEShop supplies$18.00
Total with tax$829.41
Confirm Approval
Pay-by-link

The invoice is the approved work.

When the car is ready, the invoice builds from what the customer approved, and a pay link goes out by text. Pickup takes a minute instead of ten.

  • INVOICEBuilt from the approved service order
  • LINKSent by text when the car is ready
  • NUDGETorque AI drafts a reminder if it sits unpaid
Torque AI· Approval queue
Collect urgent invoice paymentpendingConfidence 95%

Follow up on the $24,854.01 outstanding invoice.

Hi Jennifer, a quick note about the balance on Invoice #INV-24. We're happy to set up a payment plan that works for you.Pay or set up a plan →
RejectApprove
Questions

Approvals & pay, answered.

Does the customer need an account?

No. Approval and payment links open in their phone's browser.

What if they decline part of the estimate?

Declined jobs are saved as deferred repairs on the vehicle, ready to bring back on the next visit.

Where does the invoice come from?

From the approved service order, with your labor rates, parts matrix, taxes, and shop fees already applied.

What happens if an invoice sits unpaid?

Torque AI can draft a polite payment follow-up with the pay link. It only goes out after a person approves it.

Works with

Better together.

Service ordersWhat the approval page shows Client SMSHow the links reach them Torque AIPayment nudges you approve

Approved and paid before the counter.

Early access includes hands-on onboarding and founding customer pricing.

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