Products / Torque AI

One brain behind the whole shop.

Five specialist agents watch your orders, receivables, customer touchpoints, capacity, and deferred repairs across every part of Torqy. Torque AI connects what no single screen can see, drafts the next move, and waits for a person to approve it.

5agents
orders, receivables, touchpoints, capacity, and deferred repairs
Dailyreview
of shop performance, ready before you start the shift
100%
of Torque AI actions approved by a person
1click
to approve or reject, with the exact message shown
The approval queue

It drafts. You decide.

Every proposal lands in one queue with its risk, its confidence, and the exact message. Approve it and Torqy sends it. Reject it and nothing happens.

12approved this morning
0sent without a person
Collect urgent invoice paymentRisk: highConfidence 95%

Follow up on the $24,854.01 outstanding invoice.

RejectApprove
Assign technicians to stalled ordersRisk: highConfidence 100%

7 high-age orders have no technician.

RejectApprove
Remind about deferred brake workRevenueConfidence 81%

Daniel Lee's front pads were at 3mm last visit.

RejectApprove
Set next contact datesBatch of 9Confidence 100%

Nine customers have no next contact set.

RejectApprove
Follow up on a quiet estimateFollow-upConfidence 88%

Fuel system quote for the Explorer, sent 3 days ago.

RejectApprove
Before the shift

Walk in to a briefing, not a backlog.

Run Torque AI and it comes back with a headline, a situation brief, the risks, the opportunities, and the actions it proposes, each waiting in your approval queue.

  • Ready before you open
  • Reads the same signals as Traffic Cop
  • Every item links to the service orders behind it
Shop performance· Tue 6:00 AM · 6 actions proposed
7 high-age orders have no technician

SO-1012, SO-1018, SO-1024 and 4 more. Proposed: assign and notify writers.

risk high
$24,854.01 outstanding on INV-24

No payment activity in 12 days. Proposed: a friendly follow-up with a payment plan offer.

95% conf.
9 customers have no next contact set

Including Linda Harris and Jennifer Young. Proposed: set dates from promise times.

batch of 9
Deferred brake work on 3 returning vehicles

Declined last visit, due now. Proposed: a reminder with your booking link.

revenue
What it proposes

Every move waits for you.

Plus management alerts to writers and admins when something needs a decision today.

Orders

Service order follow-up

Nudges the team on a job that's going quiet, with the order linked.

"SO-1045 has waited 3 days on the customer. Can someone call today?"
Receivables

Payment follow-up

Drafts a polite email to a customer with an unpaid invoice.

"…the balance of $24,854.01 for Invoice #INV-24. We're happy to set up a plan…"
Deferred repairs

Deferred reminder

Schedules a reminder for work the customer declined last time.

Daniel Lee · front brake pads · remind Nov 4
Touchpoints

Next client contact

Sets the next contact date so no customer falls through.

SO-1004 · Linda Harris → Thu 10:00 AM
AI throughout Torqy

Help where the work happens.

Torque AI runs the shop review. Smaller AI helpers sit right inside the screens your team already uses.

Traffic Cop

AI help on stuck cars

Finds up to five bottlenecks with evidence, suggests the next best action, and drafts a team message and a customer email you edit before sending.

Assistant

Ask anything about the shop

Answers across orders, customers, the team, invoices, deferred repairs, time entries, and audit logs. Any change it suggests waits for Approve.

Service orders

"What did the customer say?"

Type the customer's words and it turns them into concerns and estimate jobs on the order.

Labor guide

Ask AI about this job

Proposes labor hours from the year, make, model, and engine. Never the VIN or the customer. You choose what to add.

Notes

Customer-friendly writeups

Turns internal notes and inspection findings into clear customer notes, marked as a draft to review before saving.

Phones

Voice AI

Answers inbound calls, books, reschedules, and cancels appointments from your real openings. Those cars show a Voice AI chip on the board.

Also: AI insights on vehicle history, conversation summaries on the Communication tab, and a smart summary of each tech's time.

Guardrails

AI that works for the writer, not around them.

Torque AI

Reads the queue and drafts the actionwith its risk level, its confidence, and the exact message

You

Approve or rejectrejecting asks for a reason, so it learns what you want

Torqy

Sends it and records who approvedthe record stays with the shop

Assistant· Ask about the queue
youWhich cars are waiting on parts and already past promise?
Torque AI3 cars: SO-1045 SO-1020 SO-1001

SO-1001 is the most urgent. It was promised today at 4:00 PM, 0 of 2 parts are in, and Richard Gonzalez has no next contact set.
youWho's on SO-1001?
Torque AIT. Brooks, 1.3 of 2.4 sold hours clocked.
Questions

Torque AI, answered.

Does Torque AI ever send anything on its own?

No. Every action it proposes, internal or to a customer, waits in the approval queue until a person approves it.

How is this different from an AI receptionist?

Torqy has one of those too: Voice AI answers calls and books appointments. Torque AI is different. It works across your whole shop, follow-ups, payments, deferred work, capacity, and next contacts, and proposes moves for you to approve.

What do the risk and confidence labels mean?

Risk shows how much is at stake if nothing happens. Confidence shows how sure Torque AI is that the action fits the situation. Both appear on every card so you can decide quickly.

Can it help write service orders?

Yes. AI can help draft on the service order, and the writer still owns it.

Works with

Better together.

Let it draft. You decide.

Early access includes hands-on onboarding and founding customer pricing.