Five specialist agents watch your orders, receivables, customer touchpoints, capacity, and deferred repairs across every part of Torqy. Torque AI connects what no single screen can see, drafts the next move, and waits for a person to approve it.
Every proposal lands in one queue with its risk, its confidence, and the exact message. Approve it and Torqy sends it. Reject it and nothing happens.
Follow up on the $24,854.01 outstanding invoice.
7 high-age orders have no technician.
Daniel Lee's front pads were at 3mm last visit.
Nine customers have no next contact set.
Fuel system quote for the Explorer, sent 3 days ago.
Run Torque AI and it comes back with a headline, a situation brief, the risks, the opportunities, and the actions it proposes, each waiting in your approval queue.
SO-1012, SO-1018, SO-1024 and 4 more. Proposed: assign and notify writers.
No payment activity in 12 days. Proposed: a friendly follow-up with a payment plan offer.
Including Linda Harris and Jennifer Young. Proposed: set dates from promise times.
Declined last visit, due now. Proposed: a reminder with your booking link.
Plus management alerts to writers and admins when something needs a decision today.
Nudges the team on a job that's going quiet, with the order linked.
Drafts a polite email to a customer with an unpaid invoice.
Schedules a reminder for work the customer declined last time.
Sets the next contact date so no customer falls through.
Torque AI runs the shop review. Smaller AI helpers sit right inside the screens your team already uses.
Finds up to five bottlenecks with evidence, suggests the next best action, and drafts a team message and a customer email you edit before sending.
Answers across orders, customers, the team, invoices, deferred repairs, time entries, and audit logs. Any change it suggests waits for Approve.
Type the customer's words and it turns them into concerns and estimate jobs on the order.
Proposes labor hours from the year, make, model, and engine. Never the VIN or the customer. You choose what to add.
Turns internal notes and inspection findings into clear customer notes, marked as a draft to review before saving.
Answers inbound calls, books, reschedules, and cancels appointments from your real openings. Those cars show a Voice AI chip on the board.
Also: AI insights on vehicle history, conversation summaries on the Communication tab, and a smart summary of each tech's time.
Reads the queue and drafts the actionwith its risk level, its confidence, and the exact message
Approve or rejectrejecting asks for a reason, so it learns what you want
Sends it and records who approvedthe record stays with the shop
No. Every action it proposes, internal or to a customer, waits in the approval queue until a person approves it.
Torqy has one of those too: Voice AI answers calls and books appointments. Torque AI is different. It works across your whole shop, follow-ups, payments, deferred work, capacity, and next contacts, and proposes moves for you to approve.
Risk shows how much is at stake if nothing happens. Confidence shows how sure Torque AI is that the action fits the situation. Both appear on every card so you can decide quickly.
Yes. AI can help draft on the service order, and the writer still owns it.
Early access includes hands-on onboarding and founding customer pricing.