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Win the customer / Car tracker

Move the card. The customer sees it.

The car tracker follows the columns on your board. When a writer moves the job, the customer's link updates in your words, with your logo, and the "is it ready yet?" call never happens.

Get early access →Count your status calls →
BoardSO-1023 · Nancy Lewis
Needs Dispatch
Wait Part
In Progress
Ready for pickup
SO-1023Oil change · Civic
Southside Auto
2022 Honda CivicSynthetic oil change
  1. ✓Needs Dispatch
  2. ✓Tech Approval
  3. ✓Client Decision
  4. 4Wait PartCurrent step
  5. 5In Progress
  6. 6Oil Sticker / Closeout
  7. 7Ready for pickup
  8. 8Completed
Step 4 of 8 · Wait Part
0apps
to download. The tracker opens in any phone browser.
Yoursteps
named the way your shop talks about the job
Yourbrand
shop name, logo, and contact on every page
Last 4
digits of their phone to open it, so only they see their car
Follows your board

Your columns become their progress bar.

Pick which board columns the customer sees. Internal steps stay internal, and "Ready for pickup" and "Completed" are always there at the end. The tracker updates the moment a writer moves the card.

  • Tracker steps follow the columns you enable
  • A vertical timeline on phones, a stepper on wide screens
  • "Your vehicle is ready for pickup!" when it is
Board columnCustomer sees it
Needs Dispatch✓
SVD Bid / Tech Approval—
Wait Client Decision✓
Wait Part✓
In Progress / Approved✓
Ready for pickupAlways
CompletedAlways

Example setup. You choose which columns customers see.

Status-call calculator

How much of your day goes to "is it ready yet?"

Your front desk spends about
16 hrs
a month answering status calls.

The tracker answers that question before they pick up the phone.

Estimate from your inputs and about 21.7 working days a month.
Questions

Car tracker, answered.

How does the customer get the tracker?

By text. The link opens in their phone's browser, with no app and no account.

Do customers see my internal steps?

Only the steps you enable. You decide which board columns appear and what they're called.

What else is on the page?

Your logo and colors, a welcome message, the vehicle, the service advisor and technician, the estimated completion, and a way to contact the shop. You can add a review link for Google or Yelp, too.

How is it kept private?

Customers confirm the last 4 digits of their phone before they see the tracker, and repeated wrong tries are locked out.

Will it text customers at night?

No. Set quiet hours for automatic texts, and step updates wait until morning.

Works with

Better together.

Board & calendarThe columns the tracker follows Client SMSHow the tracker link gets there Approvals & payThe last two steps of the visit

Let the tracker take the call.

Early access includes hands-on onboarding and founding customer pricing.

Get early access →See pricing