Every action, on the record.

Role-based access, audit logs, encryption at rest, and an AI that can't act alone. Your shop's records, handled like they matter.

Audit log● RECORDING

5:40 PMOOwner updated the labor rateShop setup

5:15 PM✦K. Moss approved a Torque AI actionPayment follow-up · INV-24

4:02 PMDD. Park approved an hours requestSO-1020 · +0.5 h

3:48 PMKK. Moss sent a pay linkINV-1001 · $829.41

9:52 AMRCustomer approved the estimateSO-1001 · on link

9:41 AMKK. Moss sent an approval linkSO-1001

8:05 AMTT. Brooks clocked inBay 1

Owners, writers, and techs see the screens they need. Role permissions decide who can approve labor and money.

Service orders, approvals, and shop changes stay traceable, so you can see who did what and when.

An audit view of customer text threads, with opt-outs honored automatically.

Shop and customer records are stored with encryption at rest.

Torque AI drafts. A person approves every outbound action before anything is sent.

Customers confirm the last 4 digits of their phone to open the tracker, with lockouts after repeated wrong tries.

Permissions

Decide who can approve labor and money.

Set permissions by role so the right people approve hours, discounts, and payments.

Example configuration shown.

Action	Owner	Writer	Tech
View dashboard money widgets	✓	—	—
Approve hours requests	✓	✓	—
Send pay links	✓	✓	—
Approve Torque AI actions	✓	✓	—
Clock time on assigned labor	✓	✓	✓
Edit shop setup and rates	✓	—	—

Questions

Who owns my shop's data?

You do. Ask us about exporting your records anytime during early access.

Can techs see customer payment details?

Role permissions control which screens and actions each role can use.

Does Torque AI send data to customers on its own?

No. Every outbound action waits for a person to approve it.

Early access includes hands-on onboarding and founding customer pricing.