Run the floor
Traffic CopEvery car ranked by promise risk Service ordersInspections, canned jobs, Nexpart Shop floorTimers on sold hours, timesheets Board & calendarYour columns, your techs' days Team chatTalk with the job attached

Win the customer
Car trackerStatus they check instead of calling Online bookingReal openings on your hours Approvals & payApprove and pay from a link Client SMSTwo-way texting on the job Oil stickersYour brand on every windshield

Grow the business
Dashboard29 widgets you pin and arrange MoneyInvoices, rates, parts matrix Torque AIDrafts the next move for approval
NewTorque AI
Reviews every open service order before the shift and queues the moves that matter. Nothing sends until you approve.
Meet Torque AI →
By shop type
General repairIndependent shops, 2 to 12 bays Quick lubeHigh volume, stickers, fast turns Tire & alignmentBay scheduling and promise times

By size
Multi-locationOne standard at every shop Fleet serviceUptime promises to fleet accounts Switching to TorqyBring customers, vehicles, history
Pricing

Products / Traffic Cop

Know which car will miss its promise before the customer does.

Traffic Cop scores every open car from 0 to 100 on the risk of missing the time you sold, and tells you why in plain words.

Get early access →How the ranking works

100Promise risk

SO-1015

Dorothy Lee

2024 Honda Accord · Starter motor

LatePromised Sat, now 11 days late
Parts0 of 2 in
ContactLast call 8 days ago

0–100

promise-risk score on every open car

4signals

late, parts, unstarted labor, and time in stage

7filters

for the way writers actually think

1click

to message the techs on a job

Live queue

The whole shop, ranked. Re-ranked as it changes.

Traffic Cop· Every car in the shop, ranked by how likely it is to miss the time you promisedLIVE

All

Late

21of 47

At risk

5of 47

Carryover

9of 47

Waiting on parts

43of 47

Hours request

14of 47

Never clocked

0of 47

RiskSO #Customer & vehicleWhy it needs youDueNext contactLabor done

How it ranks

A status board tells you where a car is. Traffic Cop tells you what's about to go wrong.

100

SO-1045
Patricia Smith
2021 Nissan Altima

One promise-risk score

Late, waiting on parts, unstarted labor, and time in stage roll up into one number from 0 to 100. The riskiest car is always on top.

LatePromised Fri, now 5 days late

Parts0 of 2 in, Nexpart ETA 1:30

Labor93.05 of 17.4 sold hours

Stage8.6 days in Ready for pickup

"Why it needs you," in plain words

Every score comes with the reason behind it, so a writer knows what to do in five seconds instead of opening the order.

Dorothy Lee8 days ago

Andrew Walkerin 4 hours

Richard Gonzalezin 10 days

Linda HarrisNot set

Next contact, next to the due time

See when you promised the car and when you last talked to the customer, side by side. Torque AI can fill in the ones nobody owns.

Shop pulse

Can this week hold what you sold?

Shop pulse puts the hours you promised next to the hours your techs can actually work, today and for the week, so you see the crunch before Friday does.

UTILIZATIONWho is on a job right now
CAPACITYBooked against open hours, today and this week
PROMISEDSold hours compared with workable hours

Shop pulse· This week

Today84% booked

Tomorrow58% booked

Thursday71% booked

Friday60% booked

This week108% sold

ClockedPromisedOver capacity

Act from the grid

See the risk. Fix it without leaving the row.

Every car has a Message section: message the technicians, message the advisor, or text the customer. And when a car is stuck, AI help finds the bottleneck and drafts the next message for you.

SO-1020· Message techs on this job

you · writer · from Traffic CopCustomer just approved pads SO-1020 · Brake pads can you start before lunch?

T. Brooks · techYep, pulling it in after the Ram. 20 min.

you · writerPerfect. Setting the promise to 2:30 and texting Andrew the tracker.

Traffic CopRisk 91 → 58 SO-1020 moved down the queue

Filters

Filters for the way writers actually think.

Late, at risk, and carryover at a glance
Everything waiting on parts or on the customer
Hours requests from techs who need more time
Jobs nobody has clocked into yet
Search by SO number, name, plate, or VIN

Traffic Cop· Waiting on parts

All

Waiting on parts

43of 47

Hours request

SO-1001 · Richard Gonzalez

Alternator, 0 of 2 in · Nexpart ETA 1:30 · promised 4:00 PM

risk 78

SO-1032 · Ashley Walker

Coolant service, 0 of 1 in · promised Thu 12:00 PM

risk 37

SO-1023 · Nancy Lewis

Oil change, filter on order · promised today 2:00 PM

risk 54

Questions

Traffic Cop, answered.

How is the risk score calculated?

It weighs how close or past the promised time is, whether parts are in, whether labor has started against sold hours, and how long the car has sat in its current stage. The reasons are always shown next to the score.

Does it replace my board?

No. Your board keeps the columns your shop defines. Traffic Cop sits on top and ranks the same cars by risk, so a calm-looking board can't hide a late car.

Who should open it?

Service writers and shop managers, first thing in the morning and after every rush. Owners use the dashboard's promise-risk widget for the summary.

Does Torque AI use Traffic Cop?

Yes. Torque AI reads the same signals to propose assignments and follow-ups, and every action waits for your approval.

Works with

Better together.

Torque AIDrafts the next move on risky cars Shop floorThe labor signal behind the score Car trackerStatus they check instead of calling

Stop finding out from the customer.

Early access includes hands-on onboarding and founding customer pricing.

Get early access →See pricing