AI-native shop management for modern teams

Run your entire auto shop with one AI operating system

Torqy is the one-stop operating system to run your entire shop: employee management, calendars, service inspections, work orders, parts ordering, integrated team-and-client chat, and AI voice receptionists. AI is embedded in every workflow from first contact to final handoff.

-32% Faster cycle time target
+21% Avg. approved repair value
24/7 AI voice customer updates
Torqy AI Control Center
Live
AI Intake Complete
Vendor Price Matched
Team + Client Chat Synced
Voice Call Sent
Approval Predicted: 87%
Vehicle VIN decoded and labor profile generated Done
Alternator ETA updated from supplier network Live
Customer voice update scheduled for 3:10 PM Queued

One AI platform for every critical shop workflow

Replace disconnected tools with one intelligent system for people, scheduling, inspections, work orders, parts, and fully integrated chat communication.

Employee Management + AI Productivity

Manage roles, permissions, performance, and technician output in one intelligent team console.

  • Role-based access and team permissions
  • Technician utilization and throughput insights
  • AI coaching prompts for advisors and techs

Smart Calendars + Capacity Planning

Coordinate bays, technicians, and appointments with AI-assisted scheduling and conflict prevention.

  • Drag-and-drop daily and weekly views
  • Bay-load balancing recommendations
  • Auto-detect overbooking and idle gaps

Service Inspections with AI Guidance

Standardize digital inspections with smart prompts, photo evidence, and recommendation scoring.

  • Custom multi-point inspection templates
  • AI anomaly and urgency detection
  • Customer-ready inspection summaries

Work Orders, Fully Connected

Create, update, and track work orders across diagnostics, approvals, parts, labor, and delivery.

  • Real-time status across all active jobs
  • Auto-linked inspections and estimates
  • Technician notes and timeline tracking

AI Parts Ordering

Source parts with AI recommendations based on ETA, cost, supplier reliability, and margin impact.

  • Multi-vendor quote comparison
  • Backorder risk alerts and substitutions
  • Automated parts-to-work-order sync

Voice AI Receptionists + Unified Chat

Answer calls, capture intent, and keep employee and client conversations in one AI-centered communication hub.

  • 24/7 call handling and triage
  • Appointment and status call automation
  • Employee-to-employee and client chat threads

One connected flow across your full shop operation

From call intake to calendar scheduling, inspections, work orders, parts, and pickup, every handoff is AI-assisted.

Voice Reception

AI captures intent and opens the job

Scheduling

Calendar and bay planning automation

Inspection + Work Order

Digital checks and job execution

Parts + Approval + Chat

AI ordering, client approvals, and synced threads

Delivery

Vehicle handoff and follow-up automation

Live Activity Feed

Voice AI receptionist booked an oil + brake inspection Approved
Part ETA refreshed from regional supplier API Live
Inspection findings synced directly into active work order Synced
Pending approval reminder queued for 4:00 PM Queued

Today at a Glance

92% Work orders completed on schedule
11.4m Faster average call-to-booking time
$4,280 Additional monthly parts margin captured

Built for reliability across single and multi-location shops

Enterprise-grade infrastructure and complete activity tracking for mission-critical service operations.

99.9% Uptime

Cloud reliability with failover architecture

Data Security

Encrypted records and role-based controls

Audit Trails

Every estimate, call, and approval is logged

Multi-Location Ready

Shared standards with local shop autonomy

Common pain points, solved with AI execution

Torqy removes delays and communication gaps that cost shops time, margin, and trust.

Front Desk Overload

Advisors spend hours on repetitive status calls while customers still feel out of the loop.
Torqy AI voice calls plus integrated team and client chat keep every update centralized and instantly accessible.

Parts Delays and Margin Loss

Manual ordering misses better ETAs and pricing opportunities across vendors.
Torqy compares suppliers in real time and recommends the best fulfillment path.

Slow Estimate Approvals

Customers delay decisions when repair explanations are unclear or too technical.
AI rewrites estimates into clear options with confidence cues that improve approval rates.

Missed Return Visits

Deferred work and service reminders are rarely followed up in time.
Torqy runs retention campaigns automatically based on vehicle history and urgency.

Torqy vs legacy shop software stacks

One stop shop management system with AI in every module, not disconnected point tools.

Capability
Torqy AI
Legacy Stack
One-stop system from reception to keys-out
Yes
No
Voice AI receptionist and call automation
Yes
No
Unified employee and client chat, AI-assisted
Yes
Fragmented
Employee management and role controls
Yes
Limited
Calendars, scheduling, and bay capacity AI
Yes
Fragmented
Inspections linked directly to work orders
Yes
No
Smart parts ordering with ETA and margin logic
Yes
Limited

Give your shop an AI operating advantage

Secure your early access spot and help shape the future of auto service operations with Torqy.

Get Early Access Now